Privacy policy

Data Protection & Privacy Policy

Privacy Policy

Your privacy is extremely important to us. This policy explains what personal information we have, how we use it and how you can check and update any of your personal information.

 

  1. What information is being collected?

Living Room 128 collect the data you provide when you complete various electronic online forms (Contact Us / Get Started). Further data may be collected in connection with your registration, use, or enquiries about our service or our site that links to this Policy.

Contact Us Data

  • your name
  • your surname
  • your phone number
  • your email address

 

  1. How we use your personal data

We will use your personal data in the following ways:

For our Contact List:

  • to send you regular updates via email
  • to share information that will be helpful to your business
  • to send you details of our products and services

The lawful basis for processing your data for our Contact List is consent and for our Clients is a contract in the form of a set of Terms and Conditions.

We will not share your details with third parties for marketing purposes except with your express consent. This consent can be assumed simply accepting our cookies policy message.

 

  1. Disclosure of your personal data

We may have to share your personal data with:

  • service providers who provide IT and administration support
  • professional advisors including lawyers, bankers, accountants/auditors
  • other professionals including staff members and contractors for the purposes of carrying out the agreed services

We require all these third parties to respect the security of your personal data and to treat it in accordance with the law. They are only allowed to process your personal data on our instructions.

 

  1. Advertising

We may use third-party companies to serve ads and provide content through the Website. These companies may use cookies and other data collection tools that are not sent by us to learn about your use of the Website and other websites and applications. Living Room 128 is not responsible for such cookies and tracking software.

 

  1. Communications

From time to time, Living Room 128 and its affiliates may communicate with you regarding your transactions, the administration of your account, current projects, special offers, invitations to events, offers for services, new product previews and updates to the Services, press releases and announcements, contests and sweepstakes, as well as important changes to our Terms of Use and this Privacy Policy. By providing us with your e-mail address and/or your mobile phone number, you consent to receive such communications. If at any time you decide for any reason that you no longer wish to receive such communications, you may “opt-out” of receiving them through any of the following methods:

  • Select the “opt out” or “unsubscribe” link, or follow the opt-out instructions that may be included in such communication.
  • Where applicable, return to the web page or service where you originally registered your preferences and follow the opt-out instructions.
  • E-mail us at hello@livingroom128.com. Be sure to provide your name and e-mail address, and specific relevant information about the particular communication you no longer wish to receive.

Please be aware that when you opt out of receiving communications, it may affect your use of the Website. By registering as a user or entering into transactions through the website, you consent to receive administration and transaction related communications.

 

  1. Data security

Protecting your data is important to us and we have put in place security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your personal data to those agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breaches and will notify you and any applicable regulator of a breach where we are legally required to do so.

In certain circumstances, you can ask us to delete your data. See the section entitled ‘your rights’ below for more information.

We may anonymise your personal data (so that you can no longer be identified from such data) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

 

  1. Data retention

We will only keep your personal data for as long as is necessary to fulfil the purposes for which we collected it. We may retain your data to satisfy any legal, accounting, or reporting requirements. For example, we need to keep certain information about you for 6 years after you cease to be a client for tax purposes.

 

  1. Your rights

You are able to exercise certain rights in relation to your personal data that we process. These are set out in more detail at:

https://www.agpd.es/portalwebAGPD/temas/reglamento/common/pdf/guia_rgpd.pdf 

In relation to a Subject Access Right request, you may request that we inform you of the data we hold about you and how we process it. We will not charge a fee for responding to this request unless your request is clearly unfounded, repetitive or excessive in which case we may charge a reasonable fee or decline to respond.

We will, in most cases, reply within one month of the date of the request unless your request is complex, or you have made a large number of requests in which case we will notify you of any delay and will in any event reply within 3 months.

If you wish to make a Subject Access Request, please email the request to hello@livingroom128.com.

 

  1. Keeping your data up to date

We have a duty to keep your personal data up to date and accurate so from time to time we will contact you to ask you to confirm that your personal data is still accurate and up to date.

If there are any changes to your personal data (such as a change of address) please let us know as soon as possible by writing to or emailing hello@livingroom128.com.

 

  1. Complaints

We are committed to protecting your personal data but if for some reason you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Agencia Española de Protección de Datos (AGPD), the Spanish supervisory authority for data protection issues.

We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

This Privacy Policy does not cover third party websites that you connect with through Living Room 128.

This Privacy Policy may change from time to time. All visitors who have made contact with Living Room 128 will be notified of any policy changes that may impact their privacy.